Barb Helfman
Helping Plantscapers succeed.

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  • Wednesday, Oct 18th, 2006 at 10:37 am
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Interiorscape Success is Still About People

Posted on October 18th, 2006 in General |

It’s Still About People
Interiorscape companies are the smallest companies doing business with most often the largest businesses.  I mean, who’s smaller?  The coffee service?  The window washers?  Nope, it’s us–the interiorscapers.  And who can best afford our services?  The real estate office on the corner?  The local beauty salon?  Maybe sometimes but, for the most part, it is the higher end Hotels, Restaurants, Homes, and the thousands and thousands of square feet of corporate office space. 

It Can Get Intimidating
Joe,
the Facility Manager for XYZ Corporation has all this power.  One word from him and you’re on Cloud Nine.  Another and you’re in the pits.  And that’s why I find this business so fascinating.  It’s all about dollars, and service, responsiveness and creativity but, bottom line, it’s still about the people.

You Got The Job
We’ve all experienced a time when we got the job even though we weren’t the lowest bid.  In our hearts we knew that we got the job because Joe or Suzy  liked and trusted us.  Somehow we communicated that we were trustworthy, hard working, honest and fairly competent  and we got it. Best of all, Joe or Suzy went home that night smiling that once again, they had made a huge difference in someone’s business life.  They believed in us.

You’re Not Always On the Short End of the Stick
Now, let’s turn the situation around.  In some instances you have the power. In fact, you are in the power seat to your suppliers.  You are their Joe or Suzy.  Your decisions can make a huge difference in their business life.  So, just as you appreciate the loyalty and faithfulness of your clients, so should your vendors appreciate you.  I know I do.

Yes, you need to have sales skills, give great service and sharpen your pencil, but in the end It’s Still About People.
Now go out there and get ‘em, Tiger.

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