Most interiorscapers know that we bill IN ADVANCE.  That means that for service for February, we send a bill on Jan.31st and so on and so on. 

That’s the primary way to help with cash flow.  Next, payment is due either net 15 or net 30, usually net 30.  It is important to track who owes you what and when.  Over 60 days?  Call.  Just say that you notice the bill is overdue and you want to make sure they received the invoice, etc.  Blame it on the mailman so it doesn’t appear you are dunning them.  After that, get more aggressive.  Once they are in serious arrears, 90-120 days, stop by and speak in person, warn them that if not paid in the next 10-15 days, service will be stopped etc.  Yes, drastic measures but you do not want to be lloking at a bill that is seriously overdue.  Major signal that you may never be paid.  And, if it all goes to heck and they have discontinued service and still owe you big time, consider having an attorney send a strong letter and if this doesn’t work, think small claims court.  Just the reality of doing business today.

Many companies bill by email.  Ask if your client will do this.  Saves lots.  And, some clients will let you automaticaly debit a company credit card.

For expensive plants and containers, consider asking for a deposit, say 50% prior to install.  This is common in the furnishing world, so why not try it?  Same for short term rentals and, even, Holiday particularly if extensive and custom work, large props etc.  Usually, the 50% equals your costs for materials.  Not a bad way to handle CASH FLOW.  No go get ‘em. 

Bottom Line?  Protect your Bottom Line!