Barb Helfman
Helping Plantscapers succeed.

Meetings. The Good, the Bad, the Ugly

Posted on January 28th, 2009 in General, Employees | No Comments »

When your company was new and it cosisted of just you and "Joe",meetings consisted of talking to each other as you drove to an install, or bumped into each  other in the hall.  Then you added people and suddenly, there was the all-important Monday Meeting.  And it was truly important, a way to get valuable info to the others.  Then, time went on and these meetings seemed to take on a life of their own.  Coffee and doughnuts were served but the meeting itself seemed intrusive, the wrong people were there, and stuff got lost anyway.  What to do?

Meetings are not written in stone and not all personnel need to be at every meeting.  As you add staff and grow both in size and in geography, you need to periodically customize who needs to be present.  Someone needs to invite those that need to be there and they or someone else needs to set up a real and valid agenda.  The point I’m trying to make is that meetings need to be valuable and effective or get rid of them or at the least, cut down on frequency.

Consider "mini-meetings" held with only two or three people off site.  A good example of this would be when your Operations Manager meets at a local fast food site with a couple of techs to review that weeks routes and special needs or the addition of a new account.  It is also the perfect time and place to hand over needed equipment or a replacement plant.  Just be sure to cover all yur bases and get the most out of the meeting. 

Then there are the Companywide Meetings.  These meetings put you right out there and if you just slough it off, you risk looking foolish, amateurish, or both.  Have a Meeting of Key people to plan this meeting.  Pick an important 10 minute topic.  It may be Safety or whatever.  Just make sure it is of import to every one attending and also have a written Key Points sheet to hand out.  You probably onlly need one meeting companywide a year.  It is more to introduce everyone and keep everyone in step.  Whatever the topics, keep them brief and to the point.  Don’t let anyone hog the stage.  And lastly, have food, recognition for employees who have achieved goals and always, always pay people for their time while attending. 

The main thing is to stop, think, and plan so that your meetings are productive.  If not, fuggedaboudit.

 

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Posted on January 11th, 2009 in General, Competitive Advantage | No Comments »

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